About Us
MISSION
Citizen Tours’ mission and passion are to host tourists from the world over, to share all that Ghana, this amazing country, has to offer – in life-altering experiences. Our success is measured by visitors who choose to return again and again with us, and who encourage their friends and family to experience the country for themselves. We are deeply committed to be the benchmark in service excellence, offering educationally and experimentally enriching programs and innovative content with added value at competitive prices.
VISION
Citizen Tours sees itself as the curator of Ghana’s wonders, privileged to share them with visitors from near and far.
PIONEERING SPIRIT
Our Priority is to provide clients with an unforgettable and flawless travel experience where each tour is tailored to make clients feel as though each tour was deliberately planned for them, be it a group, family or an individual. The company’s professional team has the experience to ensure that our clients experience the very best of West Africa.
Our team is known for its unrivalled knowledge of the sub region, which enables us to fashion tours designed to pique the clients’ interest. Our corporate culture and management style embrace challenge and effectively leverage resources. Citizen Tours is a change agent, actively implementing cutting edge technologies, cultivating new ideas and pursuing new partnerships – all in order to provide exciting, progressive services to our customers.
Come and join us on a journey through the amazing World of West Africa!
SERVICE EXCELLENCE
Citizen Tours is committed to providing an outstanding customer service experience to all customers: travel agents, organizations, groups, families and individuals. We listen to our clients, anticipate their needs and respond to their requests with care – in a timely manner.
ACCOUNTABILITY
Citizen Tours pledges to abide by its moral code of ethical practices in all company and social activities. We hold ourselves accountable to provide the highest standards of service, punctuality, reliability and open communication. We ensure that all of Citizen’ staff is devoted to the same standards of integrity and common values.
SERVING THE COMMUNITY
Citizen Tours is committed to helping make the world a better place by preserving the environment, giving back to society through volunteering and donations, promoting human understanding and encouraging global progress.
Our Founders
Citizen Tours is a reputable Ghana based tours and Tour Agency founded by Joseph (Yaw) and George (Kwame).
Grew up in the small but historically significant coastal community of Elmina. Elmina is located in the central region of Ghana and is one of the first sites of European settlement in West Africa. Due to this rich local history, at a young age we developed a passion for celebrating and learning more about our local and national culture. Our many years of experience as tour guides has allowed us to share our passion and knowledge of Ghanaian culture with others before Citizen Tours was born in 2016.
Our staff members have traveled extensively all over the country knows the people, the sightseeing’s, their cuisine and even the places to shop. We are no strangers to every corner of Ghana, we deliver what we promise and that is the reason Citizen Tours is the choice for many travelers.
The company welcomes people of all ages and different cultural backgrounds with a smile. Our staff has experience in handling big or small groups, family etc. Our team possess a strong love nature and enjoy passing on this passion from our land to our clients in an exciting and educational manner which will leave them not only with a lasting memory of our country but also of the company. Choosing Citizen Tours is all about fun, if you really want to explore Ghana and taste everything that Ghana has to offer try Citizen Tours and you will never regret.